Production Facilities

Address:Number40,ChangFu East Street,XiaoBian Industrial Zone,Chang'an,Dongguan City,

Guangdong Province,China.





Home > FAQ



1.What is your payment terms?
Usually small orders(value under USD10000) we accept 100%TT in advance.For some big orders,we can accept 30% deposit,70% balance before shipment.We may discuss about the credit terms like Net 30 days special for old customers.



2.How can I contact with your company?
JKY Fiber Optics Industry Co.,Ltd(short for JKY) welcome your every and any enquiries.Our sales team is well ready to serve you via below Email,Telephone,Fax,MSN or Skype.
Our sales representative will communicate well with you in English and Chinese.



3.Can I get free samples?
Of course,if the samples' value under USD20.0,we can supply it free of charge.The buyer should afford shipping costs.



4.How to get your quotation promptly?
You can contact our sales representative via photo call or send email to our sales mail box.If you want us to quote your enquiry promply,we suggest that list our your enquiry with detailed specification.And pls don't forget to leave your company information,products specification and quantity.We will handly it quickly while we get your enquiry.


5.What is your MOQ?  
For standard fiber optic patch cords, we don't have any MOQ, you can buy one piece fiber optic patch cable via our small order policy.But for other products,normally the regular order value  should be at least USD1000, however the sample order has no such limitation. A MOQ may be accepted depending on the product type.



6.What is your working time?
Monday-Friday : 9.0am-6.0pm (GMT+08.00)
Saturday: 9.0am-12.0am (GMT+08.00)
During May.1-3, Oct.1-7 and our Chinese New Year holiday,it is our national holidays.For any details,please see our update holiday notice.
(Regarding to working time,if you have urgent enquiry,our sales representative can over work for you.)