Frequently Asked Questions

1.What is your payment terms?

Usually small orders(value under USD10000) we accept 100%TT in advance.For some big orders,we can accept 30% deposit,70% balance before shipment.We may discuss about the credit terms like Net 30 days special for old customers.

JKY Fiber Optics Industry Co.,Ltd(JKY) welcome your every and any enquiries.Our sales team is well ready to serve you via below Email,Telephone,Fax,MSN or Skype.
Tel:+86-769-85098391
Fax:+86-769-81605053
Email: sales@jkyfiberoptics.com,fiber@jkyfiberoptics.com
MSN:jky_sales01@hotmail.com
Skype:jky_sales
Our sales representative will communicate well with you in English and Chinese.

Of course,if the samples’ value under USD50.0,we can supply it free of charge.The buyer should afford shipping costs.

You can contact our sales representative via photo call or send email to our sales mail box.If you want us to quote your enquiry promply,we suggest that list our your enquiry with detailed specification.And pls don’t forget to leave your company information,products specification and quantity.We will handly it quickly while we get your enquiry.

For standard fiber optic products, we don’t have any MOQ, you can buy one piece fiber optic products via our small order policy.But for custom products,normally MOQ will be 500pcs, however the sample order has no such limitation. A MOQ may be accepted depending on the product type.

Monday-Friday : 9.0am-6.0pm (GMT+08.00)
Saturday: 9.0am-12.0am (GMT+08.00)
During May.1-3, Oct.1-7 and our Chinese New Year holiday,it is our national holidays.For any details,please see our update holiday notice.
(Regarding to working time,if you have urgent enquiry,our sales representative can over work for you.)